Page 1 of 2

Gearotic 2.296 crashes when I select the StereoPhotometry Utility

Posted: Sat Apr 18, 2015 4:06 pm
by awander
Hi Art:

I get a popup that says, "Error found, Gearotic 9, Attempt Recovery?"

Yes does nothing except blink the popup. No closes Gearotic.

Any idea what I can do?


Re: Gearotic 2.296 crashes when I select the StereoPhotometry Utility

Posted: Sun Apr 19, 2015 12:06 am
by ArtF
Hi Andy:

  This error indicates the text module is failing .. Ive addedmore error nunmbers for the next iteration to help
me track this down, your one of 3 who have had this crash, I will update in a bit and announce it so you can download
to retry.. Sorry for the problem, but this module is real young..

Art

Re: Gearotic 2.296 crashes when I select the StereoPhotometry Utility

Posted: Sun Apr 19, 2015 12:43 am
by ArtF
Andy:

New version online, let me know what error you get and Ill see if I can fix it for you.

Art

Re: Gearotic 2.296 crashes when I select the StereoPhotometry Utility

Posted: Sun Apr 19, 2015 10:11 am
by awander
Hi Art:

I tried 2.29700 and I got Error 93.

Clicking on "Yes" gave me Error 1167.

Further clicks on "Yes" brought me right back to Error 1197.

Clicking "No" crashed the program.

Thanks!

Re: Gearotic 2.296 crashes when I select the StereoPhotometry Utility

Posted: Sun Apr 19, 2015 1:52 pm
by ArtF
Hi Andy:

Sorry, this one will be awhile I think. Your errors give no clue as to whats failing, and I cant find any
clues as to why. Your crashing as it tries to put a message on the screen to select a camera. It may be your camera is
crashing it when the system tries to query it..

Does it crash with no camera plugged in? Does it crash if you select another module first?

Art

Re: Gearotic 2.296 crashes when I select the StereoPhotometry Utility

Posted: Sun Apr 19, 2015 2:10 pm
by awander
Hi Art:

I tried again, going in and adding a couple of gears to the project first, and it still acted the same way.

If it's helpful at all, the pick box for Camera Selection comes up blank.

Re: Gearotic 2.296 crashes when I select the StereoPhotometry Utility

Posted: Sun Apr 19, 2015 3:00 pm
by ArtF
Andy..

How about if the camera is totally unplugged, none plugged in. ( Or it is a laptop with a permanent camera? )

Contact me offlist at support@gearotic.com and Ill make you a special test tommorrow that bypasses
the section giving you the error.. Im a bit stumped as to what elese to try there...

Art

Re: Gearotic 2.296 crashes when I select the StereoPhotometry Utility

Posted: Sun Apr 19, 2015 3:42 pm
by awander
Hi art:

Sorry, I meant to tell yo that-it is a laptop w/ built-in ca,era.

I tested the camera with a videoconferencing app, and it is working.