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Need Licence Key

Posted: Thu Nov 17, 2016 2:08 am
by Toch
Did receive access to this forum this morning, but until now no Licence key has showed up. Is urgently needed.
Regards, Chris

Re: Need Licence Key

Posted: Thu Nov 17, 2016 10:47 am
by BillM
Toch(Chris?)

Out of curiosity, I noticed that you had access to the forum...was that because you registered for the forum or that you purchased a license for gearotics?

Bill

Re: Need Licence Key

Posted: Thu Nov 17, 2016 11:20 am
by BobL
Tomas;

Sorry to hear your having issues receiving your license, however I checked and it was sent out yesterday. I just resent it in the event it got lost in the inter-web somewhere, however make sure you check the email account you have registered with your PayPal account to get it. Please let me know if you received it, we can be reached offline at support@gearotic.com

Thanks
Bob

Re: Need Licence Key

Posted: Thu Nov 17, 2016 9:52 pm
by Toch
Issue resolved, did recieve my licence now and it is working proberly.
Thanks for the quick support.


Re: Need Licence Key

Posted: Fri Nov 18, 2016 4:30 am
by BobL
Your welcome, glad it worked out. Any questions, post away.

Cheers
Bob

Re: Need Licence Key

Posted: Fri Jan 27, 2017 1:11 pm
by wshark
hello i recieved my license but it appears in chinese do you have any idea what i'm doing wrong

Re: Need Licence Key

Posted: Fri Jan 27, 2017 6:49 pm
by BobL
Hi wshark;

Can you contact me offline at support@gearotic.com , I'll resend a copy of your license, however I just checked your license and it appears to work fine, not sure why your in Chinese?


Cheers\Bob

Re: Need Licence Key

Posted: Sun Jan 29, 2017 8:20 am
by BillM
Bob

I noticed that wshark mentioned that he "opened" the license file but did not mention copying it to the gearotics install directory.  I assume he means he opened the license.dat file, which is  a binary file, in a text editor.  The output would be gibberish, or could look like chinese if the text editor had foreign fonts loaded.

Bill



Re: Need Licence Key

Posted: Mon Jan 30, 2017 9:43 am
by BobL
Bill;

Your right, license must be extracted from the zip format when you first receive it by email, then copy the extracted file called (License.dat) into your C:\Gearotic Motion folder and restart Gearotic. This is why I wanted wshark to contact me offline, but he hasn't yet.


Cheers
Bob